Legal — CommitCraft
This page sets out the legal terms governing your use of CommitCraft services and website, and explains how we handle personal data in accordance with Singapore law (Personal Data Protection Act 2012 — PDPA).
If you need assistance, refer to the Contact & DPO section below.
Terms of Use
Access to commitcraft.sg and related services is subject to these Terms of Use. By using our website you agree to comply with applicable laws and these terms. We may update terms from time to time — the latest version will be posted here.
Permitted use
You may use materials for lawful, personal or internal business purposes only. Reproduction or redistribution requires written permission.
Prohibited conduct
Unauthorized access, disruption, scraping or reverse-engineering of our services is prohibited and may result in legal action.
Personal Data & PDPA (Singapore)
CommitCraft is committed to managing personal data in accordance with the PDPA and guidelines issued by the Personal Data Protection Commission (PDPC).
- We collect only data necessary for the specified purposes (e.g., service delivery, incident response, billing, and communication).
- We will obtain consent where required and will inform individuals of purposes and retention periods.
- We implement technical and organisational measures (encryption, access controls, logging, staff training) to protect personal data.
Legal basis
Consent, contractual necessity, legal obligations, or legitimate interests where permitted by PDPA.
Cross-border transfers
Transfers outside Singapore are limited and subject to safeguards consistent with PDPA (adequacy, contractual protections).
Data Subject Rights & Requests
Under PDPA you may request access, correction, withdrawal of consent, deletion, or portability of personal data we hold about you.
To initiate a request, contact our DPO at [email protected] or call +65 9 478-25-13. We will verify identity prior to fulfilling requests.
Response timeline
We aim to acknowledge requests within 5 business days; substantive responses will generally be provided within 30 days depending on complexity and verification.
Escalation
If unsatisfied, you may lodge a complaint with the PDPC: https://www.pdpc.gov.sg
Retention & Security Measures
We retain personal data only as long as necessary for the purposes collected or as required by law. Security controls are in place to protect data integrity and confidentiality.
| Data category | Purpose | Typical retention |
|---|---|---|
| Customer account & contact | Service delivery, billing | 7 years after relationship ends |
| Incident logs & forensic data | Security and compliance | Up to 3 years or as required |
| Marketing preferences | Communications | Until consent withdrawn |
Intellectual Property & Content Removal
All site content (text, graphics, logos, software) is owned or licensed to CommitCraft. Unauthorized copying or use is prohibited.
Takedown procedure
To request removal of content for copyright or legal reasons, email [email protected] with:
- Identification of the copyrighted work or right infringed;
- Location (URL) of the infringing material;
- Your contact details and a statement of good faith belief.
We will acknowledge and investigate promptly and may seek further information.
Liability & Governing Law
To the maximum extent permitted by law, CommitCraft disclaims all liability for indirect or consequential loss arising from use of our services. Our aggregate liability is limited to fees paid for the particular service in dispute.
These Terms are governed by the laws of Singapore. Any dispute will be subject to the exclusive jurisdiction of Singapore courts unless parties agree otherwise.
Compliance & Contact
For questions about these legal terms, PDPA practices, or to submit formal requests, contact:
- Data Protection Officer: [email protected]
- Legal enquiries: [email protected]
- Phone: +65 9 478-25-13
- Address: 30 Cecil Street, Singapore 049712
We review practices annually and update this page when policies change. Archived versions are retained for reference.
